When you add money to your Kuflink wallet, it’s kept in a segregated client money bank account under FCA rules. You can withdraw any unused funds back to your own bank, registered with Kuflink, whenever you like. Once invested, your money is working in loans and, as with all investments, your capital is at risk
Top Up
Add funds to your account and explore deposit options.
Are transfers to Kuflink safe?
Can I send funds in other currencies?
No, the payment must be sent in GBP Sterling.
Can I setup a standing order?
A standing order can be set easily to allow your bank to pay a set amount into your Kuflink wallet on a monthly basis.
This will allow you to immediately invest in a deal on the platform when you see one you like the look of.
Do I need a UK bank account to sign up?
Yes, you need to have a UK bank account to create a Kuflink account.
How do I top up my wallet?
Manual Bank Transfer
How do I top up by manual bank transfer?
Log in to your account and go to the Top Up page. Select Manual Bank Transfer to view the bank account details needed to make your payment.
For security reasons, we do not display our bank details publicly.
What reference should I use?
Always use your unique reference number when making a manual bank transfer. This allows us to identify your payment and credit it to the correct account.
How should I enter my unique reference number?
Enter the letters and numbers together, with no spaces or other characters between them.
Wrong: XX_12345
Correct: XX12345
What happens if I use the wrong reference?
If your unique reference number is missing or entered incorrectly, we may be unable to identify your payment automatically. This could delay the money being credited to your account.
How long will my money take to appear?
Your money should appear in your account within five working days, although it will usually arrive on the same working day.
Where can I find the bank account details?
To view the bank account details:
- Log in to your account.
- Navigate to the Top Up page.
- Select Manual Bank Transfer.
The account details will then be displayed securely.
Debit Card
How do I top up by debit card?
Log in to your Kuflink account, go to the Top Up section and select Debit Card.
Enter your debit card details and the amount you wish to add. Your payment will be processed securely by Stripe.
What are the debit card payment limits?
Each debit card payment must be:
- More than £10
- Less than £20,000
How long will the money take to appear?
Once your payment has been completed successfully, the money will be added to your Kuflink wallet immediately.
Payit
What is Payit?
Payit allows you to transfer money directly from a supported bank account to your Kuflink wallet. It works similarly to a bank transfer, but the money is normally added to your wallet immediately.
How do I top up using Payit?
To make a payment:
- Log in to your Kuflink account.
- Go to the Top Up section.
- Select Payit.
- Choose the bank account you want to pay from.
- Follow the on-screen instructions to log in to your online banking and authorise the payment.
Can I use Payit with any bank?
Not all banks are currently connected to Payit. The available banks will be displayed when you begin the payment process.
How long will the money take to appear?
Once you have successfully authorised the payment, the money will normally be added to your Kuflink wallet immediately.
How long will my deposit take to be credited to my account?
It may take up to 5 working days for your funds to show in your online wallet (though, usually, it’s the same working day) *. We will send you an automated email to confirm your online wallet top-up.
Please note that you must use your unique transaction reference while making the transfer.
*Subject to any compliance checks, this may on occasion, be delayed.
Is there a charge for investing funds into a deal on the platform?
There is no charge for investing funds from your e-wallet.
Is there a minimum or maximum limit to the amount I can pay into the wallet?
No, there is no minimum or maximum amount you can deposit into your account.
OUR BANKING DETAILS
We bank with NatWest.
What happens if my deposit has not been credited when expected?
Please contact our investor relations team between the hours of 9 am – 4.30 pm Monday to Friday by using Get in touch tab on our website or calling 01474 334488 or email us at hello@kuflink.com.