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Business Development Manager

JOB PURPOSE

  • To identify and develop business opportunities from high value business Intermediaries
  • Business Development covers Intermediary liaison & management, panel management, trade shows and Industry events.
  • To deliver agreed business targets, including provision of a high service level to all Broker accounts

KEY RESULT AREAS or ACCOUNTABILITIES

  • Contribute to the delivery of the Bridging Finance sales plan to support delivery of the overall lending plan
  • Deliver agreed mortgage application, completion and associated activity targets through provision of face to face relationship management support
  • Prepare, maintain and deliver an account management plan for each of the Intermediaries in your business area
  • Act as a brand ambassador for Kuflink, enhancing the market reputation of the business
  • Provide clear demonstration of adherence to due diligence with brokers both at initial stages and on an ongoing basis in line with documented procedures
  • Be the principal point of contact and build ongoing business relationships with each Intermediary and manage any issues that may arise
  • Be proactive in Kuflink’s proposition development
  • Provide feedback to relevant colleagues on any service issues that intermediaries raise to ensure our service proposition is appropriate for the market in which we operate
  • Identifies new business opportunities as and when required to ensure panel size is adequate to fulfil the the requirements
  • Ensure that all communication to intermediaries is delivered in a timely manner
  • Ensure that all communications with intermediaries are professional, meet regulatory and Conduct Risk requirements and that any training that is required is provided as necessary to ensure compliance
  • Operate Key Performance Indicators within the business to support the delivery of the business plan.
  • Working effectively individually and as a team with the various functions of the division to enable them to carry out their duties and operations

COMMUNICATIONS AND WORKING RELATIONSHIPS

Primary Internal Contacts
  • Underwriters
  • Sales Support Officers
Primary External Contacts
  • Introducers/Brokers

Qualifications/Experience

  • Demonstrable experience of working in a sales or account management role within the financial services industry
  • Experience of the specialist lending sector
  • Educated to A level standard or equivalent, degree education desirable Competencies/soft skills
  • The ability to work well within a team environment
  • To be able to communicate efficiently at all levels in a structured and engaging manner
  • To demonstrate self-motivation and the ability to work, when required from own initiative
  • Relationship Management
  • Strong presentation skills

Our Culture

All members of the Kuflink team are expected to demonstrate behaviour aligned with the seven core elements of Our Culture:

Customer focused

  • Develop expertise in our markets
  • Understand customers deeply
  • Build strong relationships to fairly deliver what customers need

Principled and ethical

  • Lead by example through sound guiding principles
  • Have respect for others
  • Behave in a way that is consistent with our values

Dynamic and decisive

  • Seek to act on opportunities
  • Continuously strive to improve
  • Take prompt, confident action to achieve desire results

Quality driven

  • Actively support the agreed business / department strategy
  • Focus on always delivering result
  • Achieve high standards and meet expectations

Informing

  • Analyse and interpret data
  • Share knowledge & deliver insights
  • Support decision-making and drive higher performance

Positive and enthusiastic

  • Have a constructive attitude
  • Stay motivated to meet personal / team commitments
  • Celebrate success with others

Collaborative

  • Work together to succeed
  • Maintain beneficial relationships & show empathy
  • Strengthen our collective capability

If you would like to know more, please email us at Careers@kuflink.com with your CV. Please include “Business Development Manager” in the Subject of your email to allow us to more easily send your application to the correct team.