**We are not looking to work with any agencies on this role, any agency emails will not be responded to.**
Junior Loan Officer
We are looking for a Junior Loan Officer to provide further support to our Loan Management Team and to contribute to the efficient and effective operation of the business.
This business is extremely fast-paced and growing quickly so we are keen to speak to people who would like to join us on our journey. We are looking for people with enthusiasm to succeed and grow in their role, someone who is flexible and able to priorities is key.
In this role you will be working closely with the Senior Loan Officer and other Loan Management colleagues to manage existing loans from completion to redemption, in compliance with the Collections policy and our regulators expectations.
You will be responsible for
- Apply any funds received to the correct account immediately
- Ensure files are in order with all necessary documents
- Resolve queries promptly and refer any expressions of dissatisfaction/complaints to the Compliance Officer/Line Manager
- Raise any issues regarding late payment or non-payment (at the end of the term) with line manager in a timely manner
- Set up new loans on the system
- Update all systems correctly when a loan is repaid
- Communicate with Borrowers via telephone, email, and letter
- Maintain accurate records
Junior Loan Officer will need as a minimum
- Excellent numeracy and literacy skills
- Excellent MS Office skills
- Be able to maintain up to date knowledge of all outstanding collection issues
- Taking ownership and management of tasks to successfully deliver a high-quality collections outcome
- Additionally, representing the company in a positive and professional manner
Person specific:
- Possess strong organization skills
- Be flexible in your approach to work
- Self-motivated upbeat personality
- Go the extra mile to get the job done
- Ability to identify when assistance, knowledge or additional expertise is required and seek the same
- Ability to multitask and adapt in a fast-paced environment
- Confident and effective communicator/influencer/negotiator at all levels
Desirable
- Previous experience in a similar role
- Experience of working within a regulatory environment
If you would like to know more, please email us at Careers@kuflink.com with your CV, a covering letter, and any questions you may have.
We are not looking to work with any agencies on this role, any agency emails will not be responded to.
